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Client fund protection
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Client fund protection

Customer Funds Segregation

The funds of all our clients are segregated from AUGS funds and are kept separately in some of the world’s leading banks. AUGS has also established trust guarantees with these banks specifying that customer funds are to be segregated from bank assets and not used for investment operations.

Safe and Convenient Withdrawal

AUGS understands the importance of efficient and convenient withdrawals for customers. To minimise opportunities of money laundering through foreign exchange transactions, we do not accept deposit and withdrawal submissions from third parties and sources of funds must always be consistent with account owner’s name.

  • Convenient withdrawal process: the withdrawal process is completed by submitting a withdrawal slip, and the streamlined operation improves the efficiency of deposits and withdrawals.

  • Risk Control Security: To ensure that your funds can be timely returned, we perform strict financial audits on each withdrawal.

  • One-to-one service specialist: AUGS's customer service specialists will help you complete the deposit and withdrawal process as soon as possible through email or phone.

  • Multiple Deposit and Withdrawal Methods: You can deposit funds into your trading account by credit or debit card, USD wire transfer, RMB, etc.