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Privacy Policy

Your privacy is important to us, and maintaining your trust and confident is one of our highest priorities. We respect your right to keep your Personal Information confidential and we understand your desire to avoid unwanted solicitations. We hope that by taking a few minutes to read our Privacy Policy, you will have a better understanding of what we do with the information you provide us and how we keep it private and secure.

We may periodically make changes to this Privacy Policy and will notify you of these changes by posting the modified terms on our website in case of doubt. Personal information we collect and gold is governed by the current version of this Privacy Policy on our website at the relevant time, we recommed that you revisit this Privacy Policy regulary.

What types of information does AUGS collect?

We may collect both personal and aggregate visitor information from our Clients and visitors to out website. The term ‘Personal Information’ means information that can identiy an individual or be identified back to an individual. Personal Information collected may include date such as:

Contact informattion (name, address, phone number, email)

Givernment issued IDs and employment information

Account details, balance and transaction history

Credit history and investment experience

The term “aggregate visitor information” a compilation of information that does not identify an individual such as:

Date and time of visit

IP Addresses

Demographic information

Website pages visited

Browser used

How does AUGS collect my Personal Information?

We generally obtain Personal Information directly from you through our Account Application and supplementary forms. We may also obtain Personal Information from other sources including your transactions with us, our Affiliates or others.

  • What does AUGS do with my Personal Information?

    Augs considers your information to be a vital part of our relationship with you. If you provide us with your Personal Information, we will use your Personal Information in ways that are consistent with the reason for which it was provided. We will not use your Personal Information for any other purpose without your consent. However, if you choose not to provide us with your Personal Information or wish to withdraw your consent to continued use of your Personal Information, we may not be able to provide you with the services you requested.

    All financial companies need to share Client’s Personal Information to run their everyday business, due to this AUGS is likely to disclose your Personal Information to our Affiliates located outside of Australia. We also use cloud data storage provides, which means your Personal Information may be stored on servers that may be located overseas. We will not disclose your Personal Information to overseas recipients without your consent unless we have taken reasonable steps to ensure that the recipient does not breach the Data Protection Act or the recipient is subject to a similar information privacy regime. In the table below, we list the wats in which AUGS may share your Personal Information.

  • How can I limit what is shared or opt out of promotional comminications?

    Limit our usage or sharing of your Personal Information, please contact AUGS to change your preferences. Please note, you may continue to receive marketing information in regular account mailings and statements. You may also be contacted to service your account or participate in surveys. If you have an assigned client manager or team, they may continue to contact you to assist you in managing yourportfolio or account relationship. You may ‘opt out’ of receiving any promotional communications either by choosing to opt out where such option is made available in emails you receive from us, or at any time by sending an email to us. Please allow seven days for your request to be processed.

  • What happens when I limit sharing or usage of an account that I hold jointly with someone else?

    Your preferences for sharing and usage of your Personal Information will apply individually unless you tell us otherwise. Any account holder may express a privacy preference on behalf of the other joint account holder(s).

  • How do I access and update my Personal Information?

    In order to provide high quality Client service, it is essential for you to provide AUGS with accurate and complete Personal Information and inform us of any changes in a timely manner. We will periodcally ask you to review and update your Personal Information, but you may request access to and/ or update your Personal Information at any time by contacting AUGS. Please note if AUGS is unable to verify the accurancy of the information. AUGS may be unable to make such updates/ changes to your Personal Information as requested by you. If you wish to get access to your Personal Information, please write to us. We are entitled by law to charge a fees of 10 USD to meet our costs in providing you with details of the information we hold about you.

  • How long does AUGS keep Personal Information?

    AUGS keeps your Personal Information on file. If you wish to have your Personal Information removed, please contact AUGS. We are required to keep some Personal Informationfor a minimum period of time to meet out regulatory requirements. When AUGS is no longer required to keep your Personal Information, is is either securely destroted or made anonymous.

  • What does AUGS do to protect my Personal Information?

    AUGS has implemented multiple physical, electronic and procedural safeguards in compliance with applicable laws and regulators to guard your Personal Information from unauthorized access, alteration, or premature destuction.

  • Does AUGS use Cookies or other tracking technology?

    One of the ways that AUGS gather information about visits to our website and our Clients use of our appications is through Cookies. Cookies are electronic files which communicate with Client’s device and send information to AUGS. We use Cookies to:

    Record information on visit and use of our websites.

    Administer and improve our websites.

    Distinguish you from other users of our sites to help facilitate your navigation within our site and identify your peference to enchance your next visit or tailor advertisements to your interests. We do not use Cookies to store or transmit and Personal Information.

    In addition, Cookies help us manage and monitor internet traffic from third-party websites to ours as well as which areas of our websites are used most often and for how long. We may provide this type of aggregate information to non-affiliated application service providerss that compile statistical or other information for us. This feedback and analysis allows us to continually update our website and provide better service. If you wan to intercept Cookies, you can change the Internet browser or use a special Cookie interception sofrware program. You should understand that intercepting Cookies or using specific security software settings may prevent you from logging into your acocunt or restrict your internet behavior.

  • Does this policy apply to third party websites?

    We may partner with reputable third party companies that help provide additional products and services or information to you online. These third parties are always subject to a detailed evaluation process to review their relevant business practices however they may have different online disclosure, including security and procavy practices than AUGS. Be sure to review their respective disclosures and policies.

  • Disclaimer

    The services offered by AUGS operate ‘AS-IS’ and ‘AS-AVAILABLE’ without liability to AUGS of any kind. We are not responsible for events beyond our direct contril. Because of the complex and constantly changing nature of our technology and business, we cannot guarantee nor do we represent that there will be error-free performance regarding the privacy of your Personal Information and we will not be liable for any indirect incidental, consequential or punitive damages relating to the use or release f Personal Information.